Ordering and configuring your printed products is easy and straightforward.

1. First, choose the type of product you would like, such as business cards or some leaflets. We offer a variety of sizes, specialised for each product.
2. Once you’re on the product page you can configure your product, select which stock you want us to print on, the quantity and additional options, such as lamination, spot UV etc. The customisable optional extras can add a cutting edge to your print, and can make all the difference to the feel and usability of your final product. 
3. Next select your turnaround time and delivery method, entering your shipping instructions. We offer a standard turnaround delivery service or can execute a fast turnaround.
4. Then simply enter your payment details and your order is placed. A confirmation email will be sent to you once your transaction is complete!
5. Finally, you will be directed to a page to upload your artwork. We’ll send you a proof by email and our artwork team will be in touch if there are any problems before we go to print.
6. Sit back and wait for your finished printed products to be delivered to your door!

Your order’s delivery date depends on the option selected.

Standard Turnaround
We aim to deliver your order as quickly as possible. Orders placed under our Standard Delivery option will be delivered within a maximum of 5-7 working days and in many cases will be delivered sooner. This is a guide only and is not subject to any warranty or condition. Goods are usually dispatched either by parcel or pallet carrier depending on the size of the order and will require signing for at the time of delivery.

Express Turnaround
Express turnaround and delivery is available on all orders at an additional cost of 25% on the price of your order and can be added when configuring your product options. You can expect to receive your order within 3-5 working days from when your order is placed and your artwork is received by us.
The first working day commences on the working day error-free print-ready artwork files are received by us, provided it is received before 9.30am on that working day. If received after 9.30am, then the first working day will commence the following working day. Unfortunately, delivery cannot be guaranteed if the artwork supplied to us requires correction.

If you need your print laminated, spot UV varnished, folded, perforated, glued, die-cut, collated, perfect bound, stitched or stapled, we have the capacity under one roof to cover most requests in-house, which means we can meet even the most pressing of deadlines.

Our finishing department alone includes two programmatic guillotines, two folding machines & two booklet-making lines, as well as die-cutting and laminating machinery.

This ensures we have total control by having everything under one roof and thus can offer the best quality print, delivered to the tightest timescale at the best possible prices – time after time!

Lamination is a thin plastic film bonded to the face of your printed products, enhancing its finish and durability. In addition, if you are running a solid colour across a fold line on your print, adding a laminate should be an important consideration as this will prevent the risk of cracking that can occur, particularly on heavier stocks.

Gloss Laminate
Gloss laminate is visually stunning.  It produces deeper, cleaner, crisper lines and colours, and gives vibrancy to photos and block colours. The glossy, reflective finish grabs attention and implies a richer product. Gloss laminate is durable as it repels dust, dirt, and fingerprints. Even when it does come into contact with a dirty surface, it is easily wiped clean, significantly extending the life of your print.
Some considerations to make when choosing gloss lamination: scuffs, scratches, and indents can be more visible with gloss covers – by nature of the glossy reflective finish, any imperfections catch the light, becoming more noticeable.

Matt Laminate
Matt Laminate is often perceived as a more professional and elegant finish. The velvety texture of the finish makes for a pleasant tactile experience. The matt soft cover finish is less reflective than gloss, giving a more natural look to cover art. Less shiny print absorbs more small scratches and scuffs without looking tatty.
Some considerations to make when choosing matt lamination: The less reflective finish of matt lamination can lessen the intensity of cover colour, with a lower contrast on darker colours, resulting in a more muted palette and an overall softer look.  While scratches and scuffs are more readily absorbed by matt lamination, this finish can be more susceptible to stains and spills.

Soft Touch Laminate
Sometimes called a ‘soft-feel’ or ‘velvet’ finish, the use of soft-touch finishes is growing in popularity…particularly for book covers, presentation folders, and business cards where distinctive qualities are important. Unlike most design elements which appeal to the sense of sight, a soft touch finish stimulates the sense of touch, adding an unexpected interaction with the printed piece.
Many people describe soft-touch laminate as feeling like short-napped velvet, smooth suede, or soft chamois leather. Regardless of how you describe it, a soft-touch finish definitely gets noticed and almost always elicits an inquisitive response to its unique and unexpected feel.

No problem. Our digital printing department is ideal for producing short-run amounts whilst maintaining a high-quality finish on the same paper stocks offered throughout our range. We also offer lamination, binding, folding, die-cutting, and saddle-stitching on low quantities. Get in touch to let us know what you need. 

We are open Mon – Fri 8.30am – 5.30pm, except on public holidays.

Yes, we offer a full design service for any of our products if you don’t have artwork. Printplus has a highly qualified design team with years of experience in print, who can create unique custom artwork for your project. Contact our Design Team via our contact page to discuss your requirements with our team.

We have a handy and easy to use guide for creating artwork. This general guide advises how much bleed you should use and some other handy tips to ensure your print is produced to the best possible standard. Visit this page to find out more.

Adobe Acrobat PDF format files are our preferred choice. PDFs must be press-optimised (print ready) with 3mm bleed, crop marks, and fonts embedded.
Quark Xpress or Adobe InDesign files are acceptable if ‘collected for output’ (Quark Xpress) or ‘packaged’ (Adobe InDesign) so that all the files and fonts are included. Pages must be set up to the correct size with bleed.
Adobe Illustrator files are acceptable, saved in EPS format. Bleed and crop marks must be included and all fonts converted to outlines.
Photoshop or similar files should be supplied as 300dpi CMYK, TIF files with LZW compression turned off. Highest quality JPG is acceptable, bleed and crop marks must be included.
Microsoft Word, Excel and PowerPoint files are acceptable, but ideally should be converted to PDF format.

PDF files
When creating PDF files please note that books or booklets over four pages must not be supplied as spreads – always create a PDF containing individual pages. This does not affect your original Quark or InDesign files which may have been set up as spreads.
Bleed
If your artwork requires bleed (i.e. if the design extends off the edge of the page) you must allow 3mm bleed. It is advised that colour areas also bleed onto tabs where appropriate, to avoid white edges when folded in. We recommend that any text is kept at least 8mm away from the edge of the page.
Photos
Photographic images should be supplied as 300dpi CMYK.
Images
For lithographic print, images must be supplied in Pantone Spot Colours or CMYK.
For digital print (short run folders), ideally images should be supplied in CMYK format.

Yes, our design team will check over your artwork to ensure it’s set up correctly for your chosen product. If we find anything wrong in terms of quality, position, size, missing fonts etc., we will always contact you and advise on how to sort it. If you can’t, we will offer a solution. Unfortunately, we don’t check for spelling and grammar or errors in dates, website details or email addresses, so please ensure you proof-read everything thoroughly before submitting your final artwork to us.

Once your order is complete you will be directed to a page where you can attach the artwork for your products you have ordered. Follow our easy instructions and you’ll have no problem uploading your artwork.

We prefer print quality PDF files – please include the reference number from your confirmation email in the file name of any files you send us. The file limit for this service is 200MB per file upload – you can use the process more than once.

Yes, no problem. When you log into our site, you will arrive at your account details by default. All your orders are listed under the ‘My Orders’ section. Click the ‘View’ link next to the order and you will see the upload panel at the bottom of the page, so you can come back and upload your artwork files whenever you’re ready.

Over the 200MB limit on our site? No problem. Just use a file transfer service such as www.WeTransfer.com – it’s free and will allow you to transfer up to 2 GB to us at one time! Simply upload the files to the site and add in our email address: artwork@printplus.com

Our design team have been busy putting together a great range of striking designs for you to use completely free of charge. The products listed in the ‘choose a design‘ link  have this feature available – currently this is limited to presentation folders, but check back often as we’re adding more all the time.

Click on a product to see all the available templates, then edit your chosen design right here in your web browser using our intuitive online tools. When you’re happy with your design, proceed to checkout, where you can decide your quantity, delivery options and add finishes such as lamination.

With our PortalPlus web-to-print service, you will receive a Printplus trade account. Orders placed through the portal are payable on monthly invoice. Fees apply for initial setup – costs vary dependant on how many editable templates are required and whether print-ready artwork is available for each item. We will be happy to discuss your requirements and agree setup costs with you before you commit. 

There are no monthly fees, annual subscription or hidden costs for your PortalPlus service – you simply pay for the print you order, with no minimum spend.

No problem. We can add new editable templates for new print items whenever you require. A small setup fee will apply to creating new templates within your PortalPlus account. We will notify you and agree costs with you before any work is undertaken. The lead time for setting up a new product in your account is usually 3-4 working days.

As the account manager, you will be able to add employee logins yourself, giving as many, or as few employees as you wish the ability to edit and order print items. Once the order is placed by one of your authorised users, a notification is sent to you (or a nominated account manager) by email, to authorise the purchase before the order is processed by us. So if someone accidentally orders 50,000 business cards instead of 500, you can reject the order, sending it back to the user for correction, giving you peace of mind that your print budget is always being allocated appropriately.